JOB REQUIREMENTS

Required:

• High School Diploma
• Minimum 2 years' experience in call center based customer service, health care call center, or Emergency Dispatch Call Center
• Exceptional communication and phone skills. Ability to handle multiple calls and/or tasks while providing excellent customer service.
• Experience talking, typing and listening simultaneously.
• Experience utilizing Call Center Software to answer, transfer, page and email.

Preferred:

• Associates or Bachelors' Degree in communications, business or health care administration.